What Is Air India’s New ‘Fly Prior’ Service?

Under its new ownership, Air India is finding ways to improve passengers' travel experiences. To provide flexibility in travel plans, the airline has just launched a new service called ‘Fly Prior’. As the name suggests, it allows travellers to take an earlier flight than they initially booked within India.

We’ve got to delve deeper to understand the limitations and conditions. First, the earlier flight cannot be more than 12 hours before the originally booked flight, and their departure dates must be the same. Of course, the carrier will provide this flexibility only if seats are available on the chosen flight. Once confirmed, the checked baggage will be instantly accepted for the modified itinerary. Also, purchased add-ons, such as excess baggage, priority handling, cabin upgrades, etc., will be applicable on the new flight. The only exceptions are seat selection and special meal requests.

The ’Fly Prior’ service is available exclusively at the airline’s ticket counters and check-in desks at airports throughout India. While it is complimentary for Gold and Platinum members of Air India’s Flying Returns programme, others can purchase it at an additional fee. The cost of the service will vary depending on the routes. It costs INR 2,199 for flights between major hubs, such as Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, and Pune. For others, the cost is INR 1,499.

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